Privacy notice
Fahamu Tutor is run by FAHAMU (Pty) Ltd (Reg. 2026/786240/07), South Africa. This notice explains, in plain language, what we keep and why, as required by the Protection of Personal Information Act (POPIA).
What we keep
- Your WhatsApp number and name, and the messages, voice notes, photos and documents you send.
- Your learning progress: grade, subjects, upcoming tests, what you've mastered and the mistakes you make, so the tutor can teach you better.
Why
Only to tutor you: to understand your questions, remember where you are, and plan your learning. We don't sell your information and we don't use it for advertising.
Learners under 18
If you are under 18, a parent or guardian must agree before Fahamu Tutor saves your learning progress. Until then, the tutor still helps with your question but doesn't keep a learning profile.
Who helps us run it
Messages travel through WhatsApp (Meta) and Twilio. To understand and answer them we use AI services from OpenAI and Google, set so they don't keep copies to train their models where they offer that choice. Information may be processed outside South Africa by these providers, with safeguards.
Your rights
You (or your parent or guardian) can ask what we hold, ask us to correct it, or ask us to delete it: send "delete my data" to Fahamu Tutor or contact hello@joinfahamu.com. You may also complain to the Information Regulator of South Africa.